Lululemon’s Omni-channel Digital Marketing Simulation

4-week simulation · Digital Marketing Case Study · Canadian Digital Marketing Portfolio

Project overview

I undertook a 4-week intensive simulation to design a performance-driven, purpose-led growth engine for Lululemon and its cutting-edge at-home fitness product, MIRROR in this digital marketing case study as my portfolio. Through in-depth brand research and consumer behaviour mapping, I delivered three interconnected solutions that merged advanced technology, community-driven initiatives, and measurable ROI.

Case Study Deliverables

  1. The MIRROR Revolution 2.0:
    A 12-week omni-channel marketing strategy incorporating innovative touch points including:
  • Instagram AR Filters to create interactive fitness challenges.
  • TikTok “Mirror-a-thon” Campaigns leveraging trending workout content.
  • Geo-fenced Ads delivering hyper-targeted messaging.
  • “Mirror Chambers” Influencer Activations showcasing personalized training sessions.
  • Mini-documentaries spotlighting real-user success stories.

2. LuluExplorer Virtual Closet:

  • AR/VR-powered mobile and in-store app allowing users to engage with a personalized, AI-styled wardrobe experience. Features included:
  • Scanable QR codes for an immersive shopping experience.
  • Integration with the Lululemon app for seamless in-store and online transitions.

3. Local Ambassador Playbook:

Crafted two ambassador personas tailored to target key demographics:

  • Emily Thompson (Yoga Instructor, Vancouver).
  • Alex Kim (Fashion-forward Athlete, Los Angeles).

Included content calendars, in-store event concepts, and collaboration hooks to boost engagement.

My role

Strategist, Copywriter, and Sprint Lead.

  • Designed insights-driven digital marketing concepts on omni-channel.
  • Modeled measurable KPIs for campaign effectiveness.
  • Executed final presentations to stakeholders and mentors.

Key Insights & Why It Matters

This project highlighted that marrying purpose-led creativity with ROI-driven strategies creates sustainable growth for enterprises on their digital omni-channel. By integrating AR technology, ambassador narratives, and inclusive community values, I demonstrated scalable methods to enhance customer loyalty and brand equity on digital marketing strategy skill.

Tools & Skills Applied

  • Live and Virtual Pitching Skills to articulate value propositions effectively.
  • PowerPoint & Gamma for compelling visual storytelling.
  • Excel for data analysis and KPI modeling.
  • Copywriting & Script Development for campaign deliverables.